All payments are subject to the following Terms and Conditions.

Accepted payment methods

The following payment methods are accepted: Visa, Mastercard, American Express, Discover.

Transaction Policy

All transactions are processed in U.S. Dollars ($ USD). Tax, if applicable, is displayed on checkout.

Shipping

For orders delivered within the United States shipping is via USPS First Class Mail, unless otherwise specified. Most items are made on demand and require at least 1 business day to create. Orders typically ship within 2 business days from date of order. Shipping methods, delivery date, and tax are estimated in your shopping cart and displayed to you again before and after payment.

Returns and Refunds

Cancellation of non-custom items is accepted up until the time of shipment. Cancellation of customized items (custom cut, personalized or engraved) are accepted only up until the time the product is made. Refunds or exchanges are accepted within 14 days of delivery. Prepaid return label for USPS available upon request.

Refunds are issued upon confirmed return delivery of the item(s) in excellent condition. If your item is gently used or more we issue a refund based on its condition. Items returned in less than excellent condition, or customized items (custom cut, personalized or engraved) may be offered a raw material refund of no more than 50% of the total cost of the order.

One exchange permitted per order. Exchanged items cannot be refunded or replaced.

Warranty

All products sold from mod-tx.com come with a lifetime warranty against defects in material or craftmanship, including environmental rust & corrosion. The warranty covers the cost of individual replacement parts. Some of the items specifically not covered by the warranty are shipping costs, loss and theft, consequential loss, inconvenience, improper installation, over-torqued terminals, damage to the finish (abrasion or scratches), and exposure to chemicals. Proof of purchase required. Please contact us with your order number for more information.

Confirmation

Upon successful payment processing you will receive an email confirmation of your order. A tracking number will be emailed to you within 24 hours of shipment. If your payment is unsuccessful, we will not be advised why the payment has failed, therefore please contact your credit card provider for details.

Security Policy

Online payments will be processed using Secure Socket Layer (SSL) technology and your credit card number will be protected with a high level of encryption when transmitted over the internet. We will not have access to your credit card details.

Changes to these Terms & Conditions

Terms are subject to change at any time. Each transaction shall be subject to the specific Terms & Conditions that were in place at the time of the transaction.

Contact

Please contact us for assistance or if you have any questions regarding these terms and conditions.